Tutor Empire Privacy Policy

Effective Date: 17/09/2024

At Tutor Empire, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Manitoba privacy laws.

1. Collection of Personal Information

  • We collect personal information from clients directly during the registration process, through our website, and during the course of providing tutoring services.

  • The types of personal information we collect may include, but are not limited to:

    • Names, addresses, and contact information

    • Academic records and performance data

    • Payment and billing information

    • Information about learning preferences and goals

2. Use of Personal Information

  • The personal information we collect is used for the following purposes:

    • To provide and improve our tutoring services

    • To communicate with clients regarding session scheduling, updates, and educational resources

    • To process payments and manage billing

    • To conduct assessments and track academic progress

  • We may also use personal information to inform clients of promotional offers, new services, or changes to our policies.

3. Disclosure of Personal Information

  • Tutor Empire does not sell, rent, or trade personal information to third parties.

  • Personal information may be disclosed to third parties only in the following circumstances:

    • With the client’s explicit consent

    • To comply with legal obligations, such as a court order

    • To protect the rights, property, or safety of Tutor Empire, our clients, or others

4. Protection of Personal Information

  • We employ industry-standard security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

  • Personal information is stored securely and is only accessible to authorized personnel who require it to perform their duties.

5. Retention of Personal Information

  • Personal information will be retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

  • When personal information is no longer needed, it will be securely destroyed or anonymized.

6. Children’s Privacy

  • Tutor Empire is committed to protecting the privacy of children. We require parental consent before collecting personal information from individuals under the age of 18.

  • Personal information of minors is handled with the utmost care and is used solely for providing educational services.

7. Access and Correction of Personal Information

  • Clients have the right to request access to and correction of their personal information held by Tutor Empire.

  • Requests for access or correction should be directed to our Privacy Officer at +4376370055.

  • We will respond to such requests in a timely manner.

8. Cookies and Website Tracking

  • Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and for marketing purposes.

  • Users can control the use of cookies through their browser settings. However, disabling cookies may affect the functionality of our website.

9. Changes to this Privacy Policy

  • Tutor Empire reserves the right to update this Privacy Policy at any time. Any significant changes will be communicated to clients via email or through our website.

  • The "Effective Date" at the top of this policy indicates the date of the latest revisions.

10. Contact Information

  • For any questions or concerns regarding this Privacy Policy or our data handling practices, please contact our Privacy Officer at:

    • Email: Supportservices@tutorempire.org

    • Phone: 437-637-0055